Privacy Policy

Last updated: October 11, 2024

Command Alpha LLC (Market Weather) ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Market Weather. It also describes the rights you have with respect to your data and how to exercise those rights.

Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to our service, or communicate with us. This may include:

• Name
• Email address
• Payment information
• TradingView username

Additionally, we may collect information about you from third-party services, such as Google and Facebook, when you use their services to log in or connect with us. This information may include your name, email address, and profile picture.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, and events
• Personalize and improve your experience with our services

Sharing of Information

We do not share your personal information with third parties except as described in this Privacy Policy or with your consent. Specifically, we may share your personal information:

• With service providers: We may share your information with service providers who perform services on our behalf, such as payment processing and data analytics.
• To comply with legal requirements: We may share information if required to do so by law or to respond to legal requests.
• To protect rights and safety: We may share information to protect the rights, property, or safety of Market Weather, our users, or others.

We do not sell your personal information to third parties.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We use encryption and other safeguards to ensure your data remains secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete it.

Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Update: You may update your personal information by logging into your account or contacting us directly.
• Delete: You can request that we delete your personal information. Note that certain legal requirements may prevent us from fulfilling every deletion request.
• Restrict Processing: You can request that we restrict the processing of your data.
• Withdraw Consent: If we rely on your consent to process your data, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us at support@marketweather.com.

Third-Party Services and Data Collection

If you choose to log in or connect with us using a third-party service such as Google or Facebook, we may collect information from those services in accordance with your privacy settings on those platforms. By using these login features, you grant us permission to access and store your information provided by those services, including your email address.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@marketweather.com.